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Mercy Hospital

The Mercy Hospital


The Kolkata Mercy Hospital was founded in 1977 by Drs Mark and Huldah Buntain to help the needy and destitute in Kolkata with medical care and treatment in a small clinic. Since then it has steadily grown into a 173 bed multispecialty hospital with 19 community clinics and 30 specialty units spread across Kolkata. It aims to provide at least 40% of its needy patients free of charge in consistence of its charitable foundations.

The Mercy Hospital provides five-bed wards, double rooms as well as private rooms with latest medical-surgical unit equipped with the most modern amenities including refrigerator, personal telephone and internet access. There are three state-of-the-art ICUs (Intensive Care Units) with the high-tech monitoring devices.


Emergency CareThere is a fully functioning emergency care facility that operates 24/7 with a surgeon on-call at all times. The emergency ward is equipped to provide expert and immediate medical diagnosis and care for minor and major operations.

The emergency ward at the Mercy Hospital is fully supported by required medical departments such as the pathology lab, blood bank, pharmacy and the diagnostic laboratories. The emergency unit is conveniently connected to the intensive therapy unit and cardiac care unit for extensive treatment if required.
The Mercy Hospital also provides three fully-equipped ambulances that operate all over Kolkata, with two cardiac care ambulances fitted with ventilators to respond adequately to all types of medical emergencies.

Blood BankThe blood bank at Mercy Hospital meets all the needs of the patient’s requirements along with patients from other associated hospitals. The donated blood is put through rigorous testing for HIV 1, HIV 2, Hepatitis B, Hepatitis C, Malaria and VDRI. The passes blood is then processed into Plasma, PAC red cells and platelet concentrate.

Diagnostic CentreThe diagnostic centre is fully equipped with a high-tech pathology laboratory, pharmacy and other medical equipments that can perform a wide range of various diagnostic procedures.

Patient ServicesPatient services at Mercy Hospital include air-conditioned and fully equipped ambulances that are able to handle critical patients adequately. The nursing department is composed of extensively trained nursing staff that reflects the hospital’s motto of providing medical care with compassion and sincerity. The blood bank is situated in close vicinity for providing blood in emergency situations. A dietary expert is on call to determine the best and most nutritious diet for all the patients with consultation from the assigned doctor for each individual. The pharmacy is also a well-stocked facility and operates on a 24/7 basis at the hospital itself.

Medical/Surgical departments

The Mercy Hospital in Kolkata is a multi-specialty hospital that provides care and treatment for a number of varied medical diseases and disorders. These are the different medical departments at Mercy Hospital:

CardiologyThe Cardiology department at Mercy Hospital is one of the best in the region. It is managed by a team of excellently experienced physicians who are supported by the best medical equipments. This department has the latest diagnostic testing services such as echocardiograms, electrocardiograms, treadmill test, etc as well as cardiac angiogram treatment, angioplasty and pacemaker implant procedures.

Cardiothoracic & Vascular SurgeryThe Mercy Hospital Cardiothoracic and Vascular Surgery (CTVS) is fully equipped with essential lifesaving medical equipments for treatment of heart diseases including coronary bypass, open heart surgery, MIDCAB and other non-cardiac procedures.

DentistryThe Mercy Hospital has the best qualified and experienced dental specialists, maxillofacial surgeons and orthodontists who are well-adept at performing root canals, polypectomies, tooth extractions, maxillofacial reconstruction procedures as well as prophylactic dental cleanings on a regular basis.

DermatologyThis department is well able to handle all kinds of skin disease treatments as well as sexually transmitted infections. The dermatology department at Mercy Hospital also treats various other skin disorders such as eczema, leprosy and psoriasis along with vitiligo. The hospital is on its way to acquiring the latest laser surgical equipment for more sophisticated skin procedures.

ENT (Ear, Nose & Throat)The physician’s at Mercy Hospital for ENT treatments are one of the best and most experienced. These ENT specialists are extensively trained to perform normal out-patient procedures and complicated micro-invasive operations with equal ease. Tonsillectomy, septoplasty, otoplasty and myringotomy are some of the ENT procedures performed at Mercy Hospital.

GastroenterologyThe Gastroenterology Centre at the Mercy Hospital offers a wide range of services that are useful in treating intestinal and stomach disorders. The gastroenterology department is well-equipped in managing laparoscopic, endoscopic retrograde cholangiopancreatography (ERCP), dilation and stenting adequately.

GynecologyMercy Hospital is renowned for treatment of gynecological disorders with laparoscopic methods. This department offers the best care available for patients along with excellent gynecological surgeries.

HematologyDue to a higher prevalence of thalassemia in the eastern Indian region Mercy Hospital employs the latest medical methods for treatment of this disease. The Hematological Department at Mercy Hospital offer complete treatment of anemia, hematological malignancies and coagulation disorders and treats thousands of patients with blood transfusions on a regular basis.

The Mercy Hospital in Kolkata has the best reputation in Kolkata and the surrounding regions owing to the extensive treatment facilities as well as the excellent compassion and hospitality reflected by its team of physicians, doctors, surgeons and the entire supporting medical staff.

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